When should I call support?
If you are having an issue that you cannot resolve, please call our Customer Care Support team at 1-800-994-9817. We are here to help you!
To provide the best possible service and resolve your issue efficiently, a support technician may need to view your computer screen exactly as you see it. If needed, our support staff will ask you to click the Remote Assistance button to launch the remote viewer and will guide you step by step through the simple process of connecting.
Click here for the Mac versionIf you are having an issue that you cannot resolve, please call our Customer Care Support team at 1-800-994-9817. We are here to help you!