How Do I reply to a message?
You can reply to an email message the same way you would reply to any email. For a text message, simply type a reply back to the message.
To provide the best possible service and resolve your issue efficiently, a support technician may need to view your computer screen exactly as you see it. If needed, our support staff will ask you to click the Remote Assistance button to launch the remote viewer and will guide you step by step through the simple process of connecting.
Click here for the Mac versionYou can reply to an email message the same way you would reply to any email. For a text message, simply type a reply back to the message.